Privacy Policy

At Clothing Opulence, we are committed to protecting the privacy of our customers and users. This privacy policy explains how we collect, use, store, and protect the personal data you provide when using our website and services.

1. Data Controller

The data controller of the personal data collected through this website is:
Clothing Opulence
Tax ID (CIF/NIF): 233429845
Address: Av. de los Jerónimos, 135, 30107 Guadalupe, Murcia
Email: info@clothingopulence.com
Phone: [555 123 456]

2. Personal Data We Collect

We may collect the following personal data through forms, registrations, or interactions with our online store:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed through secure platforms like Stripe or PayPal)
  • Purchase and browsing history
  • Connection and browsing data (cookies, IP address, device type)

3. Purpose of Data Processing

The personal data we collect is used for the following purposes:

  • To manage and process orders and shipments
  • To issue invoices and manage accounting
  • To respond to inquiries or requests made through our contact channels
  • To send commercial communications, if you have given your consent
  • To improve your browsing and shopping experience on our site

4. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

  • Performance of a contract when you make a purchase
  • Consent when you agree to receive marketing communications
  • Legitimate interest in improving our services and preventing fraud
  • Legal obligation in relation to tax or consumer protection regulations

5. Data Retention

Your personal data will be retained:

  • For as long as the contractual relationship (purchase or order) lasts
  • For the period required to comply with legal obligations (e.g., tax-related)
  • Or until you request deletion of your data, in the case of marketing communications

6. Data Sharing with Third Parties

We do not sell or rent your personal data. However, we share certain information with:

  • Payment platforms (such as PayPal, Stripe) for processing payments
  • Courier companies for product delivery
  • Technical service providers (such as web hosting or analytics)

All of them comply with current data protection regulations and access only the information strictly necessary.

7. Your Rights

As the owner of your personal data, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion when data is no longer needed
  • Object to processing in certain circumstances
  • Request restriction of processing
  • Request data portability

You can exercise these rights by sending a request to our email address: info@clothingopulence.com. A copy of your ID or equivalent document must be attached.

8. Data Security

We apply appropriate technical and organizational measures to ensure the security and confidentiality of your data. This includes SSL encryption, secure servers, access controls, and internal security protocols.

9. Cookies

This website uses cookies to enhance your browsing experience, perform statistical analysis, and display personalized content. You can learn more in our Cookie Policy.

10. Minors

We do not intentionally collect personal data from children under the age of 14 without the express consent of their parents or legal guardians.

11. Changes to This Policy

We reserve the right to modify this privacy policy to adapt it to legislative or functional changes. In the event of significant changes, we will notify users on the website.

12. Contact

If you have any questions about this policy or how we handle your personal data, you can contact us at:

Clothing Opulence
Email: info@clothingopulence.com
Phone: [555 123 456]